EBC For Training & Development

Marketing Sales and Customer Service

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Code

Available Dates

Places & Fees

Registeration



Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register


Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register


Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register

Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register


Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register


Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register

1- Online Training...with international accreditation. The value of participation per person is €1,450

2-Requirement : specifying the course, number of participants
implementation date, and joint coordination.

Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More

Other Places To Hold The Course :

KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels

Certified Sales Manager

Introduction :

The Certified Sales Manager course provides frontline sales managers with the knowledge, skills, and tools to achieve outstanding results in an increasingly competitive world. The course focuses on improving organization, forecasting skills, and other technical competencies to guide salespeople toward higher performance. Participants will explore the characteristics of exceptional sales managers and get practical ideas on how they can optimize their role as sales managers, whether in a business-to-business (B2B) or business-to-consumer (B2C) setting.

Course Objectives :

At the end of this course, the participants will be able to :

  • Define sales management and its critical functions, and use this knowledge to improve their performance while avoiding the main mistakes made by beginners in the role
  • Devise sales strategies, organize sales territories, and use different forecasting models to optimize sales results
  • Apply modern core sales management competencies to achieve sales results and business growth 
  • Use leadership and team-building abilities to motivate team members, improve sales revenues, and retain salespeople
  • Conduct sales performance reviews to evaluate individual performance and contribution to overall sales results 

Targeted Audience :

The course is designed for sales managers and directors who desire to increase their team’s overall performance, productivity, and profitability. It is also directed toward managers who want to increase the value they deliver to their sales reps and organizations. Finally, the course will perfectly fit sales professionals new to a managerial role or considering moving to one. 

Course Outlines :

  • Sales Management Definition and Functions
    • Sales management defined
    • Sales management functions
    • The position of personal selling in the marketing mix
    • Role and responsibilities of a sales manager
    • Top characteristics of a successful sales manager
    • Costly mistakes commonly made by sales managers
  • Sales Planning and Organizing Sales Operations
    • Sales planning fundamentals
      • Formulating sales strategies
      • Sales forecasting techniques
    • Organizing the salesforce
      • Structuring and deploying the salesforce
      • Territory design, allocation, and management
      • Key Account Management (KAM) best practices
  • Sales Management Capstone Competencies
    • Recruitment of salespeople
      • Recruiting and staffing a salesforce
      • Determining the number of salespeople
    • Training and coaching the salesforce
      • Developing and conducting a sales training program
      • The field training process
  • Team Leadership and Motivation
    • Team development
      • Team development stages
    • Coaching salespeople for peak performance
      • Sales coaching definition
      • The sales coaching process
    • Leadership principles and skills
      • Situational leadership
      • Motivation guidelines and principles
  • Sales Performance Management
    • Definition and benefits of performance appraisals
    • The critical importance of setting standards
    • Types of standards: Benchmarks for comparison
    • Characteristics of an effective sales appraisal system
    • Sales evaluation models

European Business Center Training Methodology :

Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.

What Does The Participant Get From The Course?

Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution

Note :

We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.

International Accreditations

European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.