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1- Online Training...with international accreditation. The value of participation per person is €1,450
2-Requirement : specifying the course, number of participants
implementation date, and joint coordination.
Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More
Other Places To Hold The Course :
KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels
Communication Skills for Police Personnel
Introduction :
This highly interactive training course explores underpinning theories and best practices allowing the participants to put knowledge and skills into practice in a safe learning environment. Whilst identifying time, place, and opportunities to transfer learning back into the workplace. Key areas of communication such as body language, cultural considerations, influencing skills, communication in crisis situations, and presentation skills will be explored and set within the culture and context of 21st Century Policing.
Course Objectives :
At the end of this course, the participants will be able to :
- Understand their own communication preferences (MBTI & NLP) and how to adapt these to people and situations
- Deliver an effective verbal presentation employing tools such as PowerPoint, flip chart and marker boards
- Develop their influencing and negotiation skills to support “win win”strategies
- Recognise barriers to effective communication and how to overcome them
- Develop an action plan to support the transfer of learning back into the workplace
Targeted Audience :
- Community Police Roles
- Criminal Investigations
- Traffic Police
- Team Leaders
- Specialist Roles
- Support Functions
- First-line and Middle Managers
Course Outlines :
Day 1 : Communication in Action
- How we Learn?
- Communication as a Process including Barriers
- Verbal, Non-verbal and Written Communication
- Cultural and Contextual Considerations
- Communication in Policing
- Listening Skills in Action
Day 2 : Understanding Your Communication Styles
- How your personal preferences shape your communication style?
- Value of Diverse Organisations
- Communication as a Police Officer and Leader
- Introduction to Transactional Analysis as a Tool to Improve Communication
- Feedback – Giving and Receiving to Improve Performance
Day 3 : Presentation Skills
- Presentations and Understanding Your Audience and Message
- Effective Presentation Skills
- Tools, Tips and Techniques
- Use of Technologies when Presenting
- Having a Go
- Planning Your Presentation and Contingency Plans
Day 4 : Influencing and Negotiation
- Influencing Skills and Behaviours
- Negotiation, Process, Skills, and Strategies
- Models and Theories
- How to influence to resolve community-based problems?
- Theory into Practice
Day 5 : Communication in Action
- Planning and Preparation
- Having a Go
- Feedback and Debriefs
- Learning Transfer
- What’s Next? – Action Plans and Continued Professional Development (CPD)
European Business Center Training Methodology :
Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.
What Does The Participant Get From The Course?
Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution
Note :
We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.
International Accreditations
European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.
