EBC For Training & Development

Marketing Sales and Customer Service

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Code

Available Dates

Places & Fees

Registeration



Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register


Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register


Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register

Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register


Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register


Istanbul .. Cairo .. Tunis .. Muscat

3250 €

Dubai .. Kuala Lumpur .. London

3850 €

Paris .. Singapore .. Barcelona

Register

1- Online Training...with international accreditation. The value of participation per person is $1,450

2-Requirement : specifying the course, number of participants
implementation date, and joint coordination.

Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More

Other Places To Hold The Course :

KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels

Core Marketing and Sales Skills for Business Professionals

Introduction :

A recently conducted benchmarking study by McKinsey & Company involving 15,000 employees at more than 140 leading B2B and B2B2C global businesses showed revenue growth at companies with more advanced marketing and sales capabilities tended to be 30 percent greater than the average company within their sector. Advanced marketing and sales are now becoming true cross functional competencies in the most successful organizations. Based on these facts, this course synchronizes sales, marketing and relevant digital practices to give business professionals of all levels and backgrounds a complete, in-depth and multi-dimensional insight into these disciplines. This course is a great opportunity to catch up with core practices and learn how these disciplines work together to create synergy and give your organization a clear competitive advantage in today’s market place. You will get it all in one place and at one time. Take the challenge!

Course Objectives :

At the end of this course, the participants will be able to :

  • Define the scope of marketing and sales and understand their functions and fit in a business organization
  • Conduct an effective marketing audit to examine the micro and macro environments of the company in order to build a consistent marketing plan
  • Blend and synchronize online and offline campaigns thanks to a clear understanding of the functions and platforms of digital marketing
  • Master the selling process and develop sales opportunity plans to maximize sales revenues and profitability
  • Develop marketing and sales metrics to measure performance and ensure it is aligned with set objectives and desired results

Targeted Audience :

The course will be of interest to a wide range of marketing, PR, communications, sales and operations professionals. It addresses professionals wishing to understand and build first-time competencies in marketing and sales as well as current practitioners who would like to explore further skills in these disciplines.

Course Outlines :

  • Scope of marketing and selling
    • Definition and functions of marketing 
    • Definition and functions of selling
    • Differences between marketing and selling
    • Selling self-assessment readiness  
    • Marketing self-assessment readiness
    • SMarketing – The new trend
      •  Running effective meetings between marketing and sales
      • Sales and marketing communication tips 
  • Core marketing practices
    • The marketing mix: setting the scene
    • Understanding the marketing environment
    • Various marketing analysis techniques:
      • Competition analysis
      • Michael Porter analysis
      • PEDSTLE analysis
    • A suggested marketing plan framework:
      • SWOT analysis
      • TOWS analysis
      • Criteria for prioritizing action plans
    • Conducting a full marketing audit
    • Writing the strategic marketing plan  
  • Foundations of digital marketing
    • Traditional versus digital marketing
    • Major digital marketing platforms for business
    • Organic and paid search campaigns
    • Auditing your website effectiveness
    • Auditing your social media initiatives
  • Core selling practices
    • The sales process  
      • Prospecting and qualifying 
      • The pre-approach
      • The approach
      • Presentation and demonstration
      • Overcoming objections
      • Closing the deal
      • Retention and follow up 
    • The buying and selling process
    • Sales opportunity planning  
    • How to differentiate yourself from the competition
    • Building strong business relationships
    • Identifying the different buying personas
    • Recognizing the different decision roles
  • ​Measuring marketing and sales effectiveness   
    • Suggested sales KPIs and metrics    
    • Suggested marketing KPIs and metrics

European Business Center Training Methodology :

Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.

What Does The Participant Get From The Course?

Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution

Note :

We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.

International Accreditations

European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.