EBC For Training & Development

Marketing Sales and Customer Service

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Code

Available Dates

Places

Fees

Registeration



Dubai.. Istanbul

Cairo...London

KualaLumpur.. Tunisia

2950 $

Register


Dubai.. Istanbul

Cairo...London

KualaLumpur.. Tunisia

2950 $

Register

Dubai.. Istanbul

Cairo...London

KualaLumpur.. Tunisia

2950 $

Register

Dubai.. Istanbul

Cairo...London

KualaLumpur.. Tunisia

2950 $

Register


Dubai.. Istanbul

Cairo...London

KualaLumpur.. Tunisia

2950 $

Register


Dubai.. Istanbul

Cairo...London

KualaLumpur.. Tunisia

2950 $

Register

1- Online Training...with international accreditation. The value of participation per person is $1,450

2-Requirement : specifying the course, number of participants, implementation date, and joint coordination.

Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More

Other Places To Hold The Course :

KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels

Fundamentals of Marketing

Introduction :

This training course gives the participants an understanding of how to apply the essential principles, concepts, theories, tools, and techniques of marketing in their roles. Whether you are new to marketing or want a refresher on the fundamentals, it provides a clear understanding of the essential principles as well as best practices.The participants will leave with an understanding of how to think, act, and speak like a marketing professional. They will develop a winning marketing plan and be able to explain, to executives and other team members, how it can create value for customers and the organisation.

Course Objectives :

At the end of this course, the participants will be able to :

  • Explain the key marketing concepts and how marketing fits within their organisation
  • Apply the marketing mix in their role and team
  • Understand the factors that influence B2B and B2C customer behaviour
  • Share how customers make buying decisions and influence marketing activities
  • Explain pros and cons of the communication tools and choose the most effective for engaging customers

Targeted Audience :

  • Media Relations
  • Community Relations
  • VIP Relations & Protocol
  • Digital Marketing
  • Advertising
  • Event Management
  • Investor Relations and Financial PR
  • Employee Internal Communications
  • Corporate and Government Affairs
  • Brand Management
  • Corporate Communications
  • Product Publicity & Sales Promotions

Course Outlines :

DAY 1 : Principles of Marketing 

  • Role and Function of Marketing within Different Organisations
  • Applying the 8 Key Marketing Concepts in Practice
  • Definition of Marketing, Markets, and Marketplace Orientation
  • Understanding the Micro and Macro Marketing Environments Impacting Your Business
  • The 4 Key Marketing Stages
  • Overcoming Communication Barriers in the Marketing Planning Process

DAY 2 : Applying the 4P’s of the Marketing Mix 

  • Developing, Testing and Launching New Products and Services
  • Managing Products and Services throughout their Life Cycle
  • Selecting and Managing Marketing Channels
  • Designing Pricing Strategies and Programmes
  • Designing Effective Publicity and Promotion Campaigns
  • Strategies to Achieve Marketing Objectives using the 4P’s

DAY 3 : Listening to the Voice of the Customer 

  • Defining the 6 Different Types of Customers
  • Methods for Segmenting Customers and Approaches for Effective Targeting
  • Decision-making Units and Stages in the Buying Process for B2B and B2C Customers
  • Creating and Growing Relationships through a Marketing Funnel and Customer Touchpoints
  • Techniques for Continually Hearing the Customer’s Voice
  • Formulas for Measuring Customer Satisfaction and Corrective Actions

DAY 4 : Communication and Engagement in Practices 

  • Stages in Developing Effective Customer Communications
  • Developing Clear Messaging and Appeals
  • Advantages and Disadvantages of Digital Communication Tools
  • Advantages and Disadvantages of Traditional Communication Tools
  • Leveraging Social Media Apps to Increase Marketing Effectiveness
  • Scheduling using Production Timescales and Posting Calendars

DAY 5 : Essential Personal Skills for Marketing

  • Enhanced Active Listening and Questioning Skills
  • 12 Golden Rules of Writing All Journalists Learn
  • Relationship Building Rapport, Trust and Credibility
  • Dealing with Distractions and Managing Time
  • Public Speaking: Expressing Ideas Clearly, Confidently and with Impact
  • Developing and Sustaining Relationships with Suppliers

European Business Center Training Methodology :

Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.

What Does The Participant Get From The Course?

Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution

Note :

We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.

International Accreditations

European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.