The European Excellence Standards
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1- Online Training...with international accreditation. The value of participation per person is €1,450
2-Requirement : specifying the course, number of participants
implementation date, and joint coordination.
Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More
Other Places To Hold The Course :
KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels
The European Excellence Standards
Introduction :
Career development has gained great importance in all organizations of state institutions, and has been dependent on important tasks such as organizational administrative and organizational structures and to study the procedures and work to simplify these procedures through the distribution of manpower and training and create the appropriate office environment for their work and provide the appropriate atmosphere that enables staff to live in the highest levels of functionality in terms of quantity and quality, Career development seeks to raise the level of management awareness among employees and spot the light on various aspects of development which focuses on the work environment and facilitates the performance of service and performance improvement by suggesting the best ways and explained the ways by using latest technologies that help to achieve all the general objectives.
Over the past years, the European Foundation for Quality Management has conducted in-depth studies to achieve a comprehensive quality model, through which the results of the institutions’ work will be improved, until the European Foundation for Quality Management (EFQM) has been established which provides the basic structure of an integrated management system for the organization. Understanding the existing relationships in the organization itself.
This course is the essential introduction to the EFQM Excellence Model. It is particularly relevant if you are responsible for leading organization-wide improvement projects. It is also strongly recommended as preparation for the EFQM Assessor Training and the managing an EFQM Self- Assessment course.
Course Objectives :
At the end of this course, the participants will be able to :
- Mastering the concepts that result in taking responsibility for a sustainable future.
- Assist the organization in identifying appropriate improvement activities.
- Achieving quality in strategic planning processes according to the model.
- Participate in the evaluation of the administrative system to know the strengths and maintain them and to know the points of opportunities for improvement.
- Being able to develop and improve using the evaluation results.
- Gaining the skill of prioritizing improvement opportunities.
- Adopting the concept of everyone’s participation in achieving excellence.
- Being able to create a roadmap to achieve excellence.
- Acquiring the skills of using performance improvement tools and methods.
- Success through employees.
- Nurturing creativity and innovation.
- Leading with vision, inspiration and integrity.
Targeted Audience :
- Quality Managers.
- Owners of institutions.
- Managers of strategic planning.
- Workers in the field of organization and administrative development.
- Leaders who desire to achieve and lead excellence.
- Management teams, who wish to understand and manage excellence.
- Experts, who need tools to plan, improve measure and use self-assessment internally.
Course Outlines :
- The concept of institutional performance.
- The concept of corporate performance management.
- The concept of institutional performance measurement.
- The concept of improving and developing institutional performance.
- Introduction to EFQM and the establishment of the Excellence Model.
- How to determine the path of excellence journey for your organization.
- Evaluation as one of the steps for development and improvement.
- How to create a roadmap to achieve excellence.
- The foundations of prioritizing improvement opportunities.
- Involve the work team in the roadmap.
- Tools and methods for improving performance.
- The eight main principles of the EFQM model.
- A roadmap for excellence within the framework of the EFQM model.
- RADAR methodology.
- The main and subsidiary criteria of the Excellence Model EFQM:
- First criterion: leadership.
- Second criterion: policies and strategies.
- Third criterion: human resources.
- Fourth criterion: Partnership and Resources.
- Fifth criterion: Operations.
- Sixth criterion: Individual Results.
- Seventh criterion: Customer Results.
- Eighth criterion: Group results.
- Ninth criterion: Key Performance Results.
European Business Center Training Methodology :
Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.
What Does The Participant Get From The Course?
Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution
Note :
We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.
International Accreditations
European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.
