Administrative and Leadership Skills
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1- Online Training...with international accreditation. The value of participation per person is €1,450
2-Requirement : specifying the course, number of participants
implementation date, and joint coordination.
Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More
Other Places To Hold The Course :
KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels
Administrative and Leadership Skills
Introduction :
Course Objectives :
At the end of this course, the participants will be able to :
- Clarifying modern concepts and trends of management and leadership
- Refine leadership skills and clarify the differences between leadership styles
- The ability to build and develop work teams
- Understand the scope of duties and responsibilities of team members and leadership
- Realizing the role of job and institutional performance appraisal in managing overall performance
- Building the skill of designing KPIs
- Establishing the importance of motivation in all its forms and investing it in releasing potential energies
- Dealing with work pressures in practical ways
- Enabling the skill of managing meetings effectively
- Understand the basic principles of administrative organization
- Use the delegation skill correctly
Targeted Audience :
- Administrators
- Team Leaders
- Personal Assistants
- Newly Appointed Managers
- Anyone who is already a manager and wants to improve their performance
- Senior Administrators who wish to enhance their effectiveness or promotional prospects
- Any employee who wishes to be more proactive, grow in their position and take on more management responsibility
Course Outlines :
First day :
1. The basics of the administrative process and its importance
2. Administrative leadership in the contemporary concept
3. The comparison between the manager and the leader
4. Leadership styles
5. Basics of leadership according to Maxwell’s
Second day :
6. The concept and importance of work teams
7. Forms of work teams and the foundations for building and developing them
8. The basic characteristics of the members and leader of the work team
9. Duties and responsibilities of the team leader and members
10. Discussing the most important problems and diseases that reduce the performance of work teams
11. Keys to effective administrative supervision
Third day :
12. The importance and definition of job performance appraisal
13. Common errors affecting the performance appraisal process
14. Discussing performance evaluation models according to administrative levels
15. The concept and importance of institutional performance evaluation indicators
16. Types of Institutional Performance Indicators (KPIs)
17. Requirements for designing and building institutional performance indicators (KPIs)
Fourth day :
18. The concept and importance of performance motivation
19. Types and forms of material and moral stimulation
20. Motivation for excellence in performance and effectiveness
21. The concept and seriousness of work stress and its impact on performance
22. Types and forms of internal and external pressures
23. Discuss some mechanisms to get rid of stress to raise the pace of performance
Fifth day :
24. Practical steps for managing meetings effectively
25. The main mistakes in managing meetings
26. The eight basic principles of administrative organization
27. The proportion of authority and responsibility
28. Administrative authorization (importance – forms – prohibitions)
European Business Center Training Methodology :
Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.
What Does The Participant Get From The Course?
Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution
Note :
We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.
International Accreditations
European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.
