Contemporary concept of the art of etiquette and protocol

•  The international and domestic concept of the protocol.
•  Courtesy and the Constitution of the etiquette and protocol.
•  Applied concepts of intelligence and attractive personality.
• General rules for official events and interviews.
•  International Model for the preparation of official visits (scrapping and implementation).

The art of modern etiquette and its management

• Modern types and practical applications.
• Specifications and practices of deep dialogues.
• How to speak with tact and attraction.
• Start and talk tactic and sound.
• Dealing with distracting factors while talking.
• How to use attractive words for attention.
• Conduct of the Chairperson and members of the meeting.

Art of Listening Etiquette

• The concept and importance of listening and hearing.
• Rules and principles of effective listening.
• The role and importance of listening to the reading of ideas.
• Coordination between listening and speaking.
• Skill of the speaker’s analysis and objectives.
• Understanding and analysis of the speaker’s body language.
• The international concept and the positive rules governing the language of the body.
• Priority etiquette.

The art of dealing with different behavioral patterns and embarrassing situations

•  The art of dealing with the naughty/positive/plaintiff.
•  The art of babbling with the talkative/introvert/uncooperative.
•  The art of dealing with polemics/egotistical/troll errors.
•  Etiquette to respond to what is to be disclosed and criticized.
•  Etiquette of Thanksgiving, apology and reproach.
•  Etiquette to respond to provocation and self-control.
•  Etiquette rules in dealing with casual

Management skills to cope with crises

• Strong personal attendance skills.
• Skill to deal with psychological stress.
• Skill to motivate the team to cope with crises.
•  Skill in planning, organizing and directing.
• The skills of periodic evaluation and follow-up.