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1- Online Training...with international accreditation. The value of participation per person is $1,450
2-Requirement : specifying the course, number of participants, implementation date, and joint coordination.
Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More
Other Places To Hold The Course :
KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels
Leadership and Management Skills for Supervisors
Introduction :
As supervisors, team leaders and managers progress in their career, they soon realise that new or more advanced skills and knowledge are required to achieve greater success. This means being able to manage other people, projects and priorities and to lead teams effectively.
Leadership and Management Skills for Supervisors training course provides a solid framework to understand the key drivers of leadership and management success and a toolbox of essential team leadership and management skills.
Course Objectives :
At the end of this course, the participants will be able to :
- Understand the difference between managing and leading
- Explore the main drivers of leadership and management success
- Understand the key leadership and management skills, including:
- Goal setting and Motivation
- Impact and Influence
- Customer Service
- Emotional Intelligence
- Delegation
- Time Management
- Listening, Feedback, Appraisal and Learning
- Managing Conflict and Challenge
- Performance Management
- Reporting Up (How to Manage your Boss)
- Profit and Loss
- Coaching for Performance
- Change and Transition
- Personal Development
- Create a Personal Development Plan Based on the Above Skills
Targeted Audience :
- Team Leaders (new and experienced)
- Technical Staff making the transition to management
- Supervisors who wish to increase their effectiveness
- Team Leaders interested in further management development
- Managers who wish to evaluate and improve their performance
Course Outlines :
Day 1 : Practical Frontline Leadership Skills
- The Difference between Leadership and Management
- How Your Leadership Drives Performance
- The Leadership Cycle: daily, weekly, monthly
- Leadership Toolbox: the key leadership and management skills
- Personal Leadership Inventory
Day 2 : Leadership in Action – People, Priorities and Projects
- Dealing with distractions and understanding the value of your time
- Prioritisation and organisation: how to master both and teach others
- Setting and communicating vision, mission and goals
- Working together to achieve your goals: the secrets of great team working
- Essentials of project management for managers
- Coordination activities in the digital age: tools and techniques
- Case Study and Learning Exercise on Creating Purpose and Improving Performance
Day 3 : Improving your Team’s Performance
- Mindset, team dynamics and motivation
- Limiting beliefs and other brakes on performance
- Emotional intelligence and influence
- Teamwork and trust – management skills for managing teams
- Deep listening, reflection and learning – learning and working as a team
- Situational leadership and the one-minute manager
Day 4 : Leading through Better Communication
- Leadership and management communication strategies
- Gaining rapport and building credibility with your team
- Effective questioning and listening skills
- Ways to be more convincing and overcoming conflict
- Negotiating agreement and getting a win-win
- Case Study and Learning Exercise on Negotiation and Communication
Day 5 : Managing People and Change
- Theories of change: why we find change hard / how to make it easy
- Coaching for performance: Giving and receiving feedback
- Difficult conversations and conflict
- Working relationships (managing up and down)
- Personal development and growth plan
- Leadership and management skills: summary
- Personal development plans
European Business Center Training Methodology :
Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.
What Does The Participant Get From The Course?
Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution
Note :
We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.
International Accreditations
European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.
