Managerial and Supervisory Skills of
Contemporary Office Managers
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1- Online Training...with international accreditation. The value of participation per person is €1,450
2-Requirement : specifying the course, number of participants
implementation date, and joint coordination.
Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More
Other Places To Hold The Course :
KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels
Managerial and Supervisory Skills of
Contemporary Office Managers
Introduction :
Course Objectives :
At the end of this course, the participants will be able to :
- Familiarizing participants with the modern and contemporary concept of office work and office management, focusing on the duties, responsibilities and essential functions of office managers.
- Improving the managerial and behavioural skills of participants to enable them to enhance the effectiveness and efficiency of performance and providing them with the latest the technological means and methods used in the management of offices and the developing their technical and managerial capacities to use them.
- Enabling participants to acquire the skills to plan and organize office work and effective communication skills and building a strong network of relationships with various units and sectors of the enterprise.
- Providing participants with the necessary expertise and experience in the management of meetings and telephone communication, and everything involved in the development of the performance and efficiency of contemporary office secretaries and managers.
Targeted Audience :
Directors of top leadership offices, such chairmen of boards of departments, ministers, directors-general, executive directors, secretaries-general and their deputies, directors of sectors and units offices in various institutions, governmental and private bodies, civil society organizations and community-related organizations, and those who are rehabilitated and prepared them to take over the aforementioned positions, and those who are desirous to develop their skills and abilities in the field.
Course Outlines :
Modern concepts of office and secretariat management
- Executive Secretariat and office management.
- Organizational structure of office management and staff relations in office
- Functions, responsibilities and features of the Office manage, the Administrative Assistant and the Executive Secretary..
- Elements and rules of work with leaderships and organization of work..
- Special skills of office managers and a balanced personality.
Skills of planning and organization of work
- The administrative assistant’s role in the establishment, and the features of the administrative assistant.
- Office planning, agenda preparation, meeting minutes and organization of travel..
- Plans of Departments and administrative units and the Director’s follow-up to achieve them.
- Organizing office work: dates, time, prioritization of work.
- Streamlining and distributing office work procedures.
- The concept and principles of office organization.
- General principles for the organization of secretarial offices..
- Steps to organize the office and reorganize the office.
- Work office supervision systems.
- Organizing office workflow – time management and prioritization.
- Procedures manuals.
- Dealing with others and work pressures.
- Communication skills, time management and priority setting..
- Organizing meetings and organizing travel.
- Handling of office communications.
- Handling phone calls, and dealing with visitors.
- The management information system and the role of the office manager.
- How to provide the information necessary for decision-making and follow-up.
- Skills of streamlining and improving procedures and developing work systems.
- Fundamentals and uses of computers in the work of office departments and executive secretaries..
- Practical applications, situations and practices.
European Business Center Training Methodology :
Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.
What Does The Participant Get From The Course?
Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution
Note :
We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.
International Accreditations
European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.
