Senior Management Skills
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1- Online Training...with international accreditation. The value of participation per person is €1,450
2-Requirement : specifying the course, number of participants
implementation date, and joint coordination.
Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More
Other Places To Hold The Course :
KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels
Senior Management Skills
Introduction :
The Senior Management Course is a valuable addition to our range of Management Courses, focusing on equipping Senior Managers with effective management methods tailored to their needs. In present times, the ability to lead with a personalised management style is of utmost importance. This course offers an understanding of key aspects, like communication skills, conflict management, and performance management .Understanding the principles covered in this course is imperative for Senior Managers and aspiring leaders across various industries. Mastery of these skills and this Management Qualification is essential for those who aim to excel in their roles and drive organisational success. Senior Managers should strive to master this subject as it empowers them to lead by example, resolve conflicts, enhance team performance, and foster effective communication. The 1-day course by The Knowledge Academy is designed to empower Senior Managers with practical tools and knowledge. Delegates will learn to develop their unique management style and apply it effectively within their organisations and teams. Through interactive sessions, real-world case studies, and expert guidance, this Management Qualification will enhance communication skills, leadership abilities, conflict resolution techniques, and performance management strategies.
Course Objectives :
At the end of this course, the participants will be able to :
- To provide Senior Managers with a comprehensive overview of effective management methods
- To empower delegates to develop their own personalised management style
- To enhance communication skills to facilitate better team collaboration
- To provide leadership training for guiding teams towards success
- To equip Senior Managers with conflict management techniques
- To improve performance management strategies to drive organisational excellence
Targeted Audience :
- Department Heads
- Directors
- Senior Executives
- Vice Presidents
- General Managers
- Regional Managers
- Business Unit Managers
- Strategy Managers
Course Outlines :
Module 1 : Communication Skills
- Effective Interpersonal Communication
- Understanding the Environment
- Emotional Intelligence
- Delivering and Receiving Feedback
- Handling Difficult Conversations
- Active Listening and Presentations
- Non-verbal and Verbal Communication
- Presentations
- Written and Oral Communication
Module 2 : Conflict
- Interpersonal and Organisational Conflict Resolution
- Mediation
Module 3 : Creativity and Innovation
- Creative Thinking
- Customer Service and Support
Module 4 : Employee Wellbeing
- Assisting the Employees
- Safety and Wellness of the Employees
- Stress Management
- Violence Detection and Prevention
- Work-life Balance
Module 5 : Ethics
- Social Responsibility
- Inquiry and Questions
- Meeting Management
Module 6 : Group Dynamics
- Group Problem Solving and Decision Making
- Learn to Lead Groups and Meetings
- Online Groups
- Questioning Techniques
Module 7 : Leadership Training
- Common Employment Laws
- Crisis Management
- Dealing with Ineffective Managers
- Learn about Effective Decision Making
- Delegation
- Demonstrating Integrity and Courage
- Employee Maintenance
- Managing Absenteeism and Employee Performance
- Managing in Tough Times
- Strategic Leadership and Thinking
- Supervision and Management
Module 8 : Performance Management
- Capacity Building
- Disciplinary Action
- Goal Setting and Feedback
- Performance Development, Improvement, Measurement, and Planning
Module 9 : Project Management Training
- Benchmarking
- Balanced Scorecard
- Plan-Do-Study-Act Cycle for Continuous Improvement
- Problem Solving and Lean Concepts
- Systems Thinking
Module 10 : Executive Training
- Team Building
- Employee Empowerment and Involvement
- Team Building Activities
- Self-Directed Teams
- Team Performance Management
European Business Center Training Methodology :
Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.
What Does The Participant Get From The Course?
Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution
Note :
We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.
International Accreditations
European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.