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Code | Available Dates | Places | Fees | Registeration |
Dubai.. Istanbul Cairo...London KualaLumpur.. Tunisia | 2950 $ | |||
Dubai.. Istanbul Cairo...London KualaLumpur.. Tunisia | 2950 $ | |||
Dubai.. Istanbul Cairo...London KualaLumpur.. Tunisia | 2950 $ | |||
Dubai.. Istanbul Cairo...London KualaLumpur.. Tunisia | 2950 $ | |||
Dubai.. Istanbul Cairo...London KualaLumpur.. Tunisia | 2950 $ | |||
Dubai.. Istanbul Cairo...London KualaLumpur.. Tunisia | 2950 $ |
1- Online Training...with international accreditation. The value of participation per person is $1,450
2-Requirement : specifying the course, number of participants, implementation date, and joint coordination.
Group contracting ... 20% Discount For Each Participant In Any Group Of Five Person Or More
Other Places To Hold The Course :
KualaLumpur.. Istanbul.. Dubai.. Cairo.. Riyadh.. Jeddah.. Abu Dhabi.. Doha.. Muscat.. Sharm El Sheikh.. Kuwait.. Tripoli.. Amman.. Beirut.. Damascus.. Tunisia.. Casablanca.. London.. Paris.. Barcelona.. Amsterdam.. Brussels
Strategic Negotiation, Conflict Management & Influencing Skills
Introduction :
This Management & Leadership training on Negotiation and Conflict Management in Organisations provides an insightful and revealing strategic analysis of the negotiation process, and then goes on to detail key highly effective practical tools and techniques that can be used in a range of negotiation and conflict scenarios. Delegates will leave this training course having significantly improved their ability to add value through the negotiation and conflict management processes and will have enhanced their capacities as managers and leaders.
Developing and enhancing our ability to negotiate more skillfully and manage conflict more effectively are amongst the most valuable skills we can acquire to improve our workplace performance and advance our careers and personal development. Not only does developing these skills enable us to negotiate better deals and commercial agreements, they also enable teams to be managed more efficiently, promote more constructive interactions with customers, clients and colleagues, and allow difficult interactions to be handled more successfully.
Course Objectives :
At the end of this course, the participants will be able to :
- Gain self-awareness of their personal negotiation and conflict management style
- Understand the key analysis of the negotiation and conflict process
- Learn how to achieve collaborative value adding negotiation results
- Expand their range of negotiating skills and strategies
- Be able to use a three-step planning guide to analyse and prepare for a negotiation
- Develop the ability to mediate their own disputes and negotiations and to become a more skilled and effective negotiator
Targeted Audience :
- Ambitious Professionals
- Management Teams
- Team Members
- Administrators and anyone who wish to enhance their negotiation skills and make negotiation a more rewarding and effective part of their job
Course Outlines :
DAY 1
Negotiation and Conflict Management Analysis
• Negotiation – What is it and how is it defined?
• The Increasing Importance of Negotiation and Conflict Management
• Sources of Conflict in Organisations
• How and Why conflict escalates and preventing Conflict Escalation
• Conflict Management Strategies
• Conflict meets Negotiation – understanding the two distinct negotiation behaviours
• Assessing your own Personal Negotiation Style
• Negotiation as a mixed motive process
DAY 2
Practical Negotiation Strategies
• Key Practical Strategies to Use in Negotiations
• Value Claiming Distributive Negotiation Strategies
• BATNA, Reserve Point, Target Point
• Opening Offers, Anchors, Concessions
• Value creating Integrative Negotiation Strategies
• Sharing Information, Diagnostic Questions & Unbundling Issues
• Package Deals, Multiple Offers and Post-settlement Settlements
• The Four Possible Outcomes of a Negotiation
DAY 3
Preparing, Power and Body Language
• Identifying Underlying Interests
• Planning and Preparing to Negotiate
• Internal & External Preparation, Synthesis and Situation Assessment
• The Four Phases of Negotiation
• The Sources of Negotiating Power
• Communicating through Body Language
• Interpreting Body Language and Nonverbal Behaviour
• Dealing with Confrontational Negotiators
DAY 4
Mediation Techniques as a Powerful Negotiation Tool
• Packaging and Presenting Information to Exert Influence
• Active Listening and Negotiation
• Putting Negotiation in Context – The Major Dispute Resolution Processes
• Negotiation, Mediation, Arbitration and Litigation
• Mediation as a facilitated negotiation
• Techniques of the Mediator – practical mediation skills
• Working in Negotiation Teams
• Strategies for improving Negotiating Team Effectiveness
DAY 5
International, Cross Cultural and Deal Negotiations
• International and Cross Cultural Negotiations
• Cultural Value and Negotiation Norms
• Advice for Cross Cultural Negotiations
• Putting together a Deal – the main considerations
• International Deal Building
• Applying Learning to a Range of Organisational Situations
• Summary – building a better negotiating organisation
European Business Center Training Methodology :
Our training work is presented in a professional and attractive manner.. Interspersed with interceptive information to renew attention throughout the training period… We aim with this method to train the listener and interact… In addition to practical applications that target the direct skills and knowledge required to be achieved.. It is presented to the trainees in more than one way.. Practical exercises and applications.. Surveys and questions.. A training strategy has been adopted based on pairing between the theoretical and the professional and between the local and the global.
What Does The Participant Get From The Course?
Each participant obtains an internationally accredited training certificate from the European Business Center for Training and Development … which has the ISO certificate in quality No. 900/2015 from the English international company UCAS .. and receives a training bag containing the scientific material via an electronic flash … in addition to an enjoyable and useful training that is reflected Positive and developmental for individuals and the institution
Note :
We can implement the training course in any of the cities referred to in this course..at the appropriate and required time for the trainees..through joint coordination with the training department at the center..the training is implemented in a distinctive manner according to the best quality standards so that we meet all training requirements and needs.
International Accreditations
European Business Center for Training and Development has obtained international and official accreditations with the highest and best international levels scientifically and technically, which reflect the level of outstanding performance in our training work.. so that it achieves what each participant aspires to by obtaining the best certificates with officially approved scientific and technical standards.
